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Executive Housekeeper

Hilton Head Island, SC 29928

Posted: 08/08/2019 Job Category: Hospitality Job Number: 369 Pay Rate: $ 50000.00 - $ 60000.00

Job Description

    We are currently recruiting an  Executive Housekeeper  for our client located  in the Hilton Head Island area.    EXECUTIVE HOUSEKEEPER PRIMARY  DUTIES & RESPONSIBLITIES: Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise. Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time log book of all employees within the department.Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors.   ADDITIONAL RESPONSIBLITIES:
  • Responsible for cleanliness, orderliness and appearance of the entire Hotel/Resort.
  • Ensure that rooms and condominiums are made as per company standard.
  • Works to ensure department is working within Housekeeping Budget.
  • Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
  • Develop and implement Housekeeping systems and procedures
  • Prepare reports for management information.
  • Assist Purchase department in selecting suppliers for items related to Housekeeping.
  • Attending and resolving guest complaints.
  • Bi-lingual (Spanish) preferred
  • Verification of supplies consignments.
  • Organize on-the job training and evaluate its effectiveness.
  • Approval of the Functional Manual of the department.
  • Recommend recruitment of new personnel.
  • Supervise up to 40 employees
  • Perform employee performance evaluations and ongoing coaching
Other Routine Responsibilities:
  • Daily inspection of hallways leading to guest rooms.
  • Daily briefing of Supervisors/ Executives.
  • Immediately attending to guest requests.
  • Strong Leadership abilities and organizational skills,
  • Minimum at least 10 years in housekeeping  management in hotel Vacation rental industry
  • Strong Operational/Technical Knowledge including Microsoft Word and Excel as well as Housekeeping software 
  • Must have flexibility   to work weekends and holidays.
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