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Front Desk Agent

Miami, FL 33101

Posted: 03/08/2021 Employment Type: Employee Job Category: HSS DIRECT Job Number: 837 Pay Rate: $ 15.00 - $ 15.00

Job Description

Hospitality Staffing Solutions (HSS), a division of KBS, was founded in 1990 and has since grown into the largest hospitality staffing firms in the nation supporting over 80 markets in 38 states. Our family of companies support industry leaders in market segments such as; hotels & resorts, senior living facilities, hospitals & medical facilities, event venues, restaurants, convention centers and stadiums, colleges & universities, manufacturing & production facilities, and more.
Named Best of Staffing by our clients for 2021 let us help you find your next opportunity!    HSS is currently recruiting for a Front Desk Agent for our client in Miami, this is a direct hire opportunity!   Pay DOE starts at 13-15 Hours: Must be able to work weekends                    JOB SUMMARY: Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables.   FRONT DESK DUTIES:
  • Welcomes guest by greeting, answering questions, responding to requests.
  • Registers guest by obtaining or confirming room requirements, verifying pre-registration,
  • assigning room, obtaining information and signatures, issuing guest room keys.
  • Establishes credit by verifying credit cards or obtaining cash.
  • Conveys information to guest by receiving and transmitting messages, mail, facsimiles,
  • packages, etc.
  • Provides concierge duties to guest by answering inquiries regarding hotel and other
  • services guest may require, such as entertainment, business, shopping, and travel.
  • Maintains records by entering room and guest account data.
  • Collects revenue by entering services and charges, computing bill, obtaining payment.
  • Makes hotel and other reservations by entering or telephoning requirements, checking
  • availability, confirming requirements.
  • Uses customer-oriented telephone etiquette to get information. Greets callers, establishes
  • Rapport and projects professional tone.
  • Performs all other duties as assigned by management
  • Advance cashiering skills
  • 1-2 years experience as a Front Desk Agent preferred
  • Must possess strong organizational skill.
  • Ability to multitask
  • Working knowledge of PMS operating system
  • Ability to cope with stress, showing self-control during extreme situations
  • Lift up to ten (10) pounds, unassisted
  • Sit and/or stand for long periods.
Apply here with your resume and references and let us connect you to your next career opportunity!   Interested candidates please apply directly and/or email search@hssstaffing.Com.   HSS is the largest staffing agency focused on hospitality staffing.  We work every day to match people looking for work with: Hotels, Resorts, Banquet Halls, Colleges & Universities, Event Spaces, Medical Facilities, and more. If you’ re looking for work in the hospitality industry apply/search for our openings at:  https://jobs2.Smartsearchonline.Com/hssstaffing/jobs/      HSS  is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.  
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