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Front Desk Associate

Chicago, IL

Posted: 05/21/2019 Job Category: Administrative Job Number: 276 Pay Rate: $ 30000.00 - $ 35000.00
  HSS Hospitality Staffing Solutions (HSS)  is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry!   Named Best of Staffing by our clients for 2019 let us help you find your next opportunity!   HSS  is currently recruiting for a Front Desk Associate for direct hire position for an upscale hotel in the Chicago Magnificent mile area.     PAY DOE 30-35K   JOB Description:    Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables.   FRONT DESK DUTIES:
  • Welcomes guest by greeting, answering questions, responding to requests.
  • Registers guest by obtaining or confirming room requirements, verifying pre-registration,
  • assigning room, obtaining information and signatures, issuing guest room keys.
  • Establishes credit by verifying credit cards or obtaining cash.
  • Conveys information to guest by receiving and transmitting messages, mail, facsimiles,
  • packages, etc.
  • Provides concierge duties to guest by answering inquiries regarding hotel and other
  • services guest may require, such as entertainment, business, shopping, and travel.
  • Maintains records by entering room and guest account data.
  • Collects revenue by entering services and charges, computing bill, obtaining payment.
  • Makes hotel and other reservations by entering or telephoning requirements, checking
  • availability, confirming requirements.
  • Uses customer-oriented telephone etiquette to get information. Greets callers, establishes
  • Rapport and projects professional tone.
  • Performs all other duties as assigned by management
QUALIFICATIONS:
  • Advance cashiering skills
  • 1-2 years of experience as a Front Desk Agent required
  • Must possess strong organizational skill.
  • Ability to multitask
  • Working knowledge of Opera PMS operating system
  • Ability to cope with stress, showing self-control during extreme situations
  • PHYSICAL REQUIREMENTS:
  • Lift up to ten (10) pounds, unassisted
  • Sit and/or stand for long periods.
    Apply here with your resume and references and let us connect you to your next career opportunity!   Interested candidates please apply directly and/or email: direct@hssstaffing.Com    HSS is the largest staffing agency focused on hospitality staffing.  We work every day to match people looking for work with: Hotels, Resorts, Banquet Halls, Colleges & Universities, Event Spaces, Medical Facilities, and more. If you’ re looking for work in the hospitality industry apply/search for our openings at:  https://jobs2.Smartsearchonline.Com/hssstaffing/jobs/      HSS  is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.  
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