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General Manager (GM)

Provincetown, MA 02657

Posted: 01/20/2022 Job Category: HSS DIRECT Job Number: 1151 Pay Rate: Open

Job Description

 HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business.  HSS is currently seeking a Restaurant General  to support our Provincetown MA team.Seasonal Work Location: Provincetown MA Time 3-4 Months Job Description Restaurant ManagerSummaryThe restaurant manager's job is to ensure that the restaurant operates efficiently and profitably while maintaining it's reputation and ethos within the required culture and community context. He/she must coordinate a variety of activities. The restaurant manager is responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, cleanliness, and health and safety.A key factor for success is how these responsibilities are embraced and that they are achieved while furthering the culture and work environment.Responsibilities: Running Shifts: 
  • getting the restaurant ready for the shift including housekeeping, side-work, pre-shift and staff
  • ensuring that all employees adhere to the company's uniform standards;
  • assigning responsibilities and stations to crew members
  • coordinating the entire operation of the restaurant during scheduled shifts;
  • ensuring and enforcing all standards (service, food, beverage, behavior, etc.) in all areas
  • managing staff and providing them with feedback;
  • managing cadence and environment including music, temperature, etc. On ongoing basis
  • meeting and greeting customers and organizing table reservations;
  • hosting guests including assisting with menu and wine choices or resolving complaints;
  • organizing and supervising of hosting, bussing, bartending, waiting and cleaning staff;
  • Troubleshoot any area where needed including expo, bar, host, bus, computer, payments etc.
 Crew Management & Team Building: 
  • responsible for assigned work groups including all computer and office documentation
  • recruit, hire and train to company standards;
  • conduct orientations  and periodic meetings;
  • determine appropriate staffing levels for work groups and adjust continuously
  • hold crew members accountable and build a strong team
 Housekeeping: 
  • take ownership of all restaurant areas including bathrooms, garbage, storage and office spaces
  • teach crewmembers expectations with regards to housekeeping standards
  • implement periodic cleaning schedules for equipment and out of sight areas
  • checking stock levels and ordering supplies;
  • preparing cash drawers and providing petty cash as required;
  • maintenance and small repairs including exchanging light bulbs, bathroom accessories etc.
  • identify areas that need improvement and proactively implement solutions.
 Business activities: 
  • taking responsibility for the business performance of the restaurant;
  • computer, menu and reservation system maintenance
  • preparing reports at the end of the shift/week pertaining to these goals
  • resolving of insurance, credit cards, government or other issues
  • cash and credit card reconciliations for shifts
  If you meet the requirements and this job meets your skills and interest, please apply with your resume and your hourly pay desired for consideration. At HSS, we look forward to meeting you!   Problems applying? Reach out to us directly with your resume to:  TATEAM@hssstaffing.Com.  Interested in additional opportunities at visit: www.Hssstafffing.Com/careers and apply now!  HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws. 
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