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General Manager

Charlotte, NC 28217

Posted: 10/11/2019 Employment Type: Employee Job Category: Professional Job Number: 407 Pay Rate: $ 50000.00 - $ 60000.00
  HSS Hospitality Staffing Solutions (HSS)  is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry!   Named Best of Staffing by our clients for 2019 let us help you find your next opportunity!   HSS  is currently recruiting for a Hotel General  Manager  for a hotel in the Charlotte, NC area.   PAY DOE   Job Description Directing and coordinating activities of the organization to obtain optimum efficiency and economy of operations and maximize profits     DUTIES AND RESPONSIBILITIES:
  • Plans, develops and implements organization policies and goals.
  • Coordinates activities of divisions or departments such as operating, manufacturing, engineering, planning, sales, maintenance, or research and development, to effect operational efficiency and economy.
  • Directs and coordinates promotion of products manufactured or services performed to develop new markets, increase share of market, and obtain competitive position in industry.
  • Analyzes division or department budget requests to identify areas in which reductions can be made, and allocates operating budget.
  • Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.
  • Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
  • Promotes organization in industry, manufacturing or trade associations.
  • Performs other related duties as assigned by management.
    SUPERVISORY RESPONSIBILITIES:
  • Directly supervises employees within the Executive department(s).
  • Indirectly supervises employees within the various hotel department(s).
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    QUALIFICATIONS:
  • Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment
  • Demonstrated ability to balance department efficiency and patient service excellence
  • Willingness to assist teammates in order to achieve departmental goals
  • Demonstrated strengths in teambuilding and leadership skills
  • Supervisory experience or demonstrated willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate performance
  • Demonstrated ability to lead and motivate teammates with confidence in work processes and goals
  • Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
  • Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers
  • Demonstrated ability to work well with cross-functional groups
  • Ability to work independently, prioritize workload and deliver quality results on time while working on multiple projects simultaneously.
    COMPETENCIES:
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  Apply here with your resume and references and let us connect you to your next career opportunity!   Interested candidates please apply directly and/or email Direct@hssstaffing.Com   HSS is the largest staffing agency focused on hospitality staffing.  We work every day to match people looking for work with: Hotels, Resorts, Banquet Halls, Colleges & Universities, Event Spaces, Medical Facilities, and more. If you’ re looking for work in the hospitality industry apply/search for our openings at:  https://jobs2.Smartsearchonline.Com/hssstaffing/jobs/      HSS  is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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