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Housekeepers

Northbrook, IL 60065

Posted: 07/29/2019 Job Category: Houskeeping Job Number: FRNB-72919 Pay Rate: $14.00/hr

Summary of Job:

Housekeepers contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Housekeeper creates an experience for hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Housekeepers are responsible for cleaning Hotel guest rooms while providing great customer service.

They are accountable for cleaning the required number of rooms, making beds, changing linens, and cleaning toilets, sinks and mirrors. Housekeepers ensure that rooms are cleaned to standard operating and quality procedures.

 

Essential Job Functions:

Clean the required number of rooms by shift

Make beds, change linens, clean toilets, bathtubs, mirrors, floors and sinks

Maintain a friendly demeanor when interacting with guests, co-workers and property employees

Anticipate the guest’s needs and demonstrate Service Passion

Follow all required safety and standard operating procedures

Follow all company and regulatory policies

Report lost and found to Internal Supervisor or Hotel Supervisor

Ensure that rooms are cleaned to the hotel’s quality standards

 

 

 

 

 

Qualifications:

High School diploma or GED preferred, but not necessary

Prior housekeeping, cleaning or customer service experience preferred 

 

Knowledge, Skills and Abilities:

Must meet company and hotel grooming standards

Ability to work with a variety of cleaning equipment and chemicals

Ability to perform all duties as instructed

Ability to lift up to 25 pounds   

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