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IT Support Part-time Contractor

Hilton Head Island, SC 29928

Posted: 03/22/2019 Job Category: Information Technology Job Number: 209 Pay Rate: $ 60000.00
  HSS is recruiting for an IT Helpdesk professional for a part-time direct position for our exclusive client in the Hilton Head Island area. PAY DOE JOB DESCRIPTION Position Summary:  Maintain and monitor end-user workstations and productivity on local area network. Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. Provide support to staff on all company-supported applications. Troubleshoot computer problems, determine source and advise on appropriate action. Complete application project-based work. Perform responsibilities in accordance with all company standards, policies and procedures. Essential Functions:
  • Administer end-user workstations and support end-user activities on a Microsoft Windows-based local area network (LAN).
  • Investigate user issues and identify their source; determine possible solutions; test and implements solutions.
  • Install, configure and maintain client computers, servers, network; add/upgrade and configure disk drives, printers and other IT equipment.
  • Perform and/or oversee software and application installation and upgrades.
  • Maintain site licenses for department/organization.
  • Plan and implement network security, including maintaining firewalls, configuring VPN, managing file permissions, and adding and deleting users.
  • Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties.
  • Develop and conduct various training and instruction for users on operating systems and other applications.
  • Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
  • Assist personnel as a computer subject matter expert.
  • Provide computer orientation to new and existing company staff.
Minimum Qualifications:
  • Degree in related field and 1-5 years of networking experience, or equivalent applicable work experience.
  • 1-2 years help desk experience.
  • Ability to communicate technical information to non-technical personnel.
  • Excellent verbal and written communication skills.
  • Ability to learn and support new systems and applications.
  • Strong desire to learn and expand technical skill sets
  • Experience working in a professional business environment
  • Strong work ethic
  • Excellent problem-solving skills
  • Ability to work independently
Candidate must have experience with:
  • Windows Server 2008/2012
  • Windows 10
  • Remote Desktop
  • Windows Security Models – Active Directory, Users, Groups, Permissions
  • MS Office 2016/365
    • Outlook
    • Excel
    • Word
  • Relational Databases (preferably MS SQL Server and/or ACTIAN/Pervasive)
Other desired skills (not required, but you must be willing to learn):
  • OneDrive
  • MS Teams
  • Office 365 Administration
  • Exchange Server
  • PowerShell
  • SQL
  • VBA
  • Robly
  • Slack
  • HTML/PHP/ASP/JavaScript, etc.
Physical Requirements:
  • Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols.
  • Frequently required to sit, stand, walk, talk, hear, bend and reach.
  • Ability to reach with hands and arms.
  • Occasionally lift and/or move up to 50 pounds.
  Interested candidates please apply directly and/or email search@hssstaffing.Com   HSS is the largest staffing agency focused on hospitality staffing.  We work every day to match people looking for work with: Hotels, Resorts, Banquet Halls, Colleges & Universities, Event Spaces, Medical Facilities, and more. If you’ re looking for work in the hospitality industry apply/search for our openings at: https://jobs2.Smartsearchonline.Com/hssstaffing/jobs/ . HSS  is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.    
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