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Hospitality Staffing Solutions
http://www.hssstaffing.com
http://www.hssstaffing.com
USD
60000.00
YEAR
IT Support Part-time Contractor
Hilton Head Island, SC 29928
Posted: 07/30/2019
2019-07-30
2020-02-21
Job Category: Information Technology
Job Number: 364
Pay Rate: $ 60000.00
Job Description
HSS is recruiting for an IT Helpdesk professional for a part-time direct position for our exclusive client in the Hilton Head Island area.
PAY DOE
JOB DESCRIPTION
Position Summary: Maintain and monitor end-user workstations and productivity on local area network. Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. Provide support to staff on all company-supported applications. Troubleshoot computer problems, determine source and advise on appropriate action. Complete application project-based work. Perform responsibilities in accordance with all company standards, policies and procedures.
Essential Functions:
- Administer end-user workstations and support end-user activities on a Microsoft Windows-based local area network (LAN).
- Investigate user issues and identify their source; determine possible solutions; test and implements solutions.
- Install, configure and maintain client computers, servers, network; add/upgrade and configure disk drives, printers and other IT equipment.
- Perform and/or oversee software and application installation and upgrades.
- Maintain site licenses for department/organization.
- Plan and implement network security, including maintaining firewalls, configuring VPN, managing file permissions, and adding and deleting users.
- Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties.
- Develop and conduct various training and instruction for users on operating systems and other applications.
- Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
- Assist personnel as a computer subject matter expert.
- Provide computer orientation to new and existing company staff.
- Degree in related field and 1-5 years of networking experience, or equivalent applicable work experience.
- 1-2 years help desk experience.
- Ability to communicate technical information to non-technical personnel.
- Excellent verbal and written communication skills.
- Ability to learn and support new systems and applications.
- Strong desire to learn and expand technical skill sets
- Experience working in a professional business environment
- Strong work ethic
- Excellent problem-solving skills
- Ability to work independently
- Windows Server 2008/2012
- Windows 10
- Remote Desktop
- Windows Security Models – Active Directory, Users, Groups, Permissions
- MS Office 2016/365
- Outlook
- Excel
- Word
- Relational Databases (preferably MS SQL Server and/or ACTIAN/Pervasive)
- OneDrive
- MS Teams
- Office 365 Administration
- Exchange Server
- PowerShell
- SQL
- VBA
- Robly
- Slack
- HTML/PHP/ASP/JavaScript, etc.
- Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols.
- Frequently required to sit, stand, walk, talk, hear, bend and reach.
- Ability to reach with hands and arms.
- Occasionally lift and/or move up to 50 pounds.